Who are we and what do we do?

DCB Miniatures is the brain child of two friends who have decided to take their passion for games & models, along with their slightly deranged imaginations, to a new level. It began as a voyage into the vagaries of creating green stuff and plasti-card creations, who then moved onto working out how to cast these creations. Over the last couple of years we have been getting more and more requests to make miniatures and bases for different kinds of war games. All of this has culminated in the birth of the company you are now reading about.

Our aim is to provide the gamer and collector with a detailed, high quality product that they can use to add a unique element to their army or collection. One way we do this is by listening to the ideas submitted to us by our customers so that we can provide you with the models you can’t find anywhere else. So if you can’t find that special something that you are looking for why not get in touch and we will see what we can do for you.

One of our long term objectives is to provide you with not only a source of models, accessories, bases and parts that will allow you to tailor your armies or collections to meet your individual needs but also to provide you with a bit of inspiration to give your collection that unique touch.

To find out more about what we are working on at the moment you can have a look at the ‘News’ where we will show you what’s on the work bench at the moment. Not all of these creations will necessarily make it into production for various reasons, but if you see something there that you like then let us know and we will see what we can do to make it a reality. If you want to know what has made it off the work bench but not yet found its way into the ‘Shop’ then have a look in our ‘Sneak Peak’ gallery to see what’s on the way.

Hopefully all of that will have tickled your fancy and you will be eager to pay a trip to the shop and stock up on bases, markers, models and conversion parts. But if you’ve never shopped with us before what can you expect.

Because we want you to order from us with confidence we currently only use PayPal, which allows you to purchase online using any major credit card or bank account. We believe this will give you the confidence and peace of mind that your credit card number and details will remain secure and private.

Once you have filled up your shopping cart and are happy to proceed, all you need to to do is click on the ‘Purchase’ button. PayPal with then take over and deal with all of the financials.

So what does this mean. Well PayPal is an account-based system that lets anyone with an e-mail address securely send and receive online payment using their credit / debit card or bank account. All payment are made over a secure encrypted connection so credit card numbers and private details cannot be stolen in transit. We believe this is as secure as online ordering can be.

Also because all payment processing is handled by PayPal we never handle or even see your credit card or bank account details. All credit card processing is handled by PayPal who’s primary concern is security.

Once you have completed the transaction with PayPal you will be returned to DCB Miniatures and asked to confirm the transaction with us. This is the point where you are saying that you are happy for PayPal to release the funds to us and for us to begin processing your order.

What happens next?  PayPal will send you an e-mail to confirm their part of the process and we will send you an e-mail confirming that we have received the order (listing the contents of the order). We will then package up your order and get it in the post to you. We will do this as quickly as possible, but it can take a couple of days. Orders from the UK will be shipped out by Royal Mail First Class post and all other orders will be shipped out using Royal Mail Airmail.

All that you need to do then is sit back and wait with eager anticipation for the post man or women (post person just sounds wrong) to deliver your package and then enjoy it. If at any stage you have any queries or concerns then please don’t hesitate to get in touch with us and we will do all we can to help you out.